Privacy Policy

Last updated: 22 July 2026

This Privacy Policy explains how Momentra (“Momentra,” “we,” “us,” or “our”) handles personal information when you visit our websites, use the Momentra application, read Life Happens in Moments, or otherwise interact with our services (collectively, the “Services”).

Momentra is a moment-centric platform that helps people plan, coordinate, and remember personal, group, and business moments. Because moments can include people, plans, money, progress, and memory, we treat related information carefully.

By using the Services, you acknowledge this Privacy Policy. If you do not agree, please do not use the Services.

Momentra provides software and related experiences for organizing life and work around moments rather than isolated transactions.

For privacy questions, contact us at hello@momentra.app.

This Policy applies to personal information we process in connection with:

• Our marketing website and related pages (including philosophy and product pages)
• The Momentra web and mobile application experiences
• Account creation, authentication, invitations, and support
• The digital book experience Life Happens in Moments, where applicable
• Analytics, diagnostics, and service improvement tools we operate

We collect information in the following categories, depending on how you use the Services.

• Account and identity information: name, email address, profile photo or avatar, authentication identifiers, and sign-in method (for example Google, email/password, or other providers we support)
• Moment and product content: information you create or upload in moments, including purposes, participants, plans, contributions, budgets or money-related entries, timelines, progress, notes, memories, media you choose to attach, roles, and related activity
• Invitation and collaboration data: invite links/tokens, participant lists, roles, confirmations, and shared updates within moments you join
• Usage and device data: pages viewed, features used, approximate location derived from IP (not precise GPS unless you later enable a feature that requires it), browser/device type, app version, language, referring URLs, and diagnostic logs
• Communications: messages you send to support, feedback, and related correspondence
• Cookies and similar technologies: as described in our Cookies Policy

We collect information directly from you, automatically through the Services, and from other users who invite you into moments or add shared context you can see.

If you authenticate with a third-party identity provider, we receive limited account details from that provider consistent with your permissions and their policies.

We use personal information to:

• Provide, operate, secure, and improve the Services
• Create and manage accounts, authenticate users, and prevent abuse
• Enable moment creation, coordination, contributions, pulse/health views, memory, and related product features
• Send service communications (for example invites, security notices, and important product updates)
• Provide customer support and respond to requests
• Measure product and marketing performance using analytics tools
• Comply with law, enforce terms, and protect users, Momentra, and the public
• Develop new features and understand how the Services are used in aggregate

If you are in a region that requires a legal basis for processing (for example the EEA/UK), we rely on one or more of: performance of a contract; legitimate interests (such as securing and improving the Services, in a manner that does not override your rights); consent where required (for example certain cookies or marketing); and legal obligation.

We do not sell your personal information. We may share information in these situations:

• With other participants in moments you join or create, to the extent needed for shared coordination and visibility inside that moment
• With service providers who process data on our behalf (for example hosting, authentication, databases, analytics, email delivery, and error monitoring), under contractual obligations to protect data
• For legal, safety, and compliance reasons when we believe disclosure is required or appropriate
• In connection with a business transfer (such as a merger, acquisition, or financing), subject to appropriate safeguards
• With your direction or consent

We retain personal information for as long as needed to provide the Services, maintain account and moment history you expect to keep, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed, we delete or de-identify it in accordance with our operational practices, subject to backups and legal holds where applicable.

More detail on processing and retention categories appears in our Data Policy.

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting account credentials and for configuring shared moments thoughtfully when inviting others.

We may process and store information in countries other than where you live, including where our providers operate. Where required, we use appropriate transfer mechanisms and contractual protections.

Depending on your location, you may have rights to access, correct, delete, or export personal information; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority.

To exercise rights, email hello@momentra.app. We may need to verify your request before acting on it.

You can also update certain profile information in-product and control invitations or participation in moments by leaving or adjusting shared spaces where the product allows.

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe a child has provided us information, contact us and we will take appropriate steps.

The Services may link to or integrate third-party services (for example identity providers or analytics). Their privacy practices are governed by their own policies. We encourage you to review them.

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date and, when changes are material, provide additional notice as appropriate.

Questions about privacy: hello@momentra.app

Email hello@momentra.app.